Privacy Policy

1. Scope & Commitment

Mabalengwe Agriculture adheres to:

✅ POPIA (South Africa's Protection of Personal Information Act, 2013)
✅ GDPR (for EU clients)
✅ Industry best practices for agricultural data security

We protect:
• Client farmers/cooperatives
• Government/NGO partners
• Website users
• Service providers

2. Detailed Data Collection

A. Direct Collection

Data Type	Examples	Collection Method
Client Data	Farm location, crop yields, livestock records	Consulting agreements, field surveys
Business Data	VAT numbers, financial statements	Contract negotiations
Digital Data	IP addresses, cookie data	Website analytics

B. Special Categories

Soil/Water Test Results (processed anonymously for research)
Farm Worker Data (with explicit consent for training programs)

3. Data Use Cases

Purpose	Legal Basis	Retention Period
Agricultural consulting	Contractual necessity	7 years post-project
Pest/disease alerts	Legitimate interest	3 years
Payment processing	Legal obligation	10 years (SARS compliance)
Impact assessments	Public interest	Indefinitely (anonymized)

4. Advanced Security Protocols

Technical Measures:

AES-256 encryption for field data
Blockchain-based audit trails for supply chain info
Biometric access to client databases

Physical Safeguards:

Secure document destruction (SANS 164 compliant)
Restricted farm data access zones

5. Third-Party Disclosures

Controlled Sharing With:

🔹 Department of Agriculture (mandatory disease reporting)
🔹 Financial Institutions (credit facilitation)
🔹 Research Partners (only anonymized agri-data)

Prohibited:

❌ Sale of client lists
❌ Cross-border transfers without POPIA Chapter 9 approval

6. Farmer-Specific Rights

You May:

Request soil test data portability
Object to automated farm decision systems
Withdraw training program consent
Access historical advisory records

Request Process:

Submit written request via info@mabalengwe.co.za
Verification (ID + farm registration)
Fulfillment within 21 working days

7. Agricultural Cookies Policy

Essential Cookies:

Session management for farm management portals
Load balancing for satellite imagery processing

Analytical Cookies:

Google Analytics with IP anonymization
Heatmaps for extension service optimization

Opt-Out:

Configure via browser settings or our Cookie Consent Dashboard

8. Policy Updates

Change Notification:

SMS alerts for commercial farmers
Community noticeboards for smallholders
Website banners (30 days pre-implementation)

Archive:

Previous versions available at [Insert URL]

9. Complaints & Contacts

Designated Information Officer:

📧 info@mabalengwe.co.za
📞 +27 72 030 5739 (Confidential Line)

Physical Address:

Suite 103, The Hillside Building
318 The Hillside Street, Lynnwood
Pretoria, 0081

Farm Visits:

By appointment only (biometric verification required)